Privacy Policy

This Privacy Policy describes how Maestrale.ca (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site. After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at customerservice@maestrale.caCollection of personal information when you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “personal information”. See the list below for more information about what personal information we collect and why. Device Information Purpose of Collection: To load the site accurately for you and to perform analytics on site usage to optimize our site. Source of Collection: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels. Disclosure for commercial purposes: shared by Google Analytics. Personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site. Order Information Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders to detect any potential risk or fraud, and where in line with the preferences you have shared with us, provide you with information or advertisements relating to our products or services. Collection Source: Collected from you. Disclosure for commercial purposes: shared with our contractor Google Analytics. Personal information collected: name, billing address, shipping address, payment information (including credit card numbers), Paybright, email address and telephone number. Customer Support Information Purpose of collection: Speed up communications Source of collection: chat or forms Disclosure for commercial purposes: Makerting with consent. Purpose of collection: to provide customer support. Collection Source: Collected from you.